Norwegian Refugee Council (NRC)
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Technical HR Officer - Compensation and Benefits

Job Description and Requirements

The role of the Technical HR Officer Compensation and Benefits is to support implementation of NRC compensation and benefit programmes through timely documentation of required information, processing of benefits and ensuring that staff have the right communication and access to these benefits.

Generic responsibilities:

  • Management of project staff.
  • Implement plan of action for delegated portfolio of support function’s projects (activities, budget and project documentation).
  • Day to day follow of progress in project implementation.
  • Ensure adherence and compliance with NRC policies, support function tools, handbooks and guidelines.
  • Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist.
  • Promote and share ideas for technical improvement.
  • Prepare periodic progress reports and other documents.
  • Ensure capacity building of project staff and transfer of key skills.
  • Liaison and collaborate with relevant local authorities and stakeholders.
  • Promote the rights of internally displaced/returnees In line with the advocacy strategy.
  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

Specific responsibilities

  • Prepare payroll in accordance to applicable guidelines and policies ensuring the payroll supporting documentations are timely prepared, approved, and appropriately filed.
  • Reflect and update the employee allowances as per approved SOPs on monthly basis and maintain trackers for applicable allowances.
  • Audit and check the contracts, timesheets and the monthly payments documents.
  • Manage the archiving of the payroll documents ensuring that scanned copies are updated on a monthly basis to support retrieval for management use.
  • Extract monthly reports for the social security department on monthly basis including updates on unpaid leaves, maternity cases, new employees, resigned employees etc.
  • Ensuring updating of information on registration and the deregistration of staff into social security systems and export end of service letters.
  • Ensure handling and follow up on work injuries cases including updating of supporting documentation for claims, tracking and reporting.
  • Monitoring the performance of the health insurance contract including updating of enrolment, liaising with finance on prompt settlement of bills, discussing exceptional cases with management, and generation of other reports.
  • Focal point with the health insurance provider on behalf of NRC and lead in provision of benefits sessions and responding to staff inquires.
  • Conduct evaluation surveys on the services, give feedback to the service providers, develop and follow up on action points.
  • Ensure follow up and timely reconciliation, payment and termination of benefits for all exited staff.

Our Ideal Candidate:

We are looking for a candidate with a Bachelor’s Degree in Human resources, business administration or similar relevant field. Minimum 3 years of experience from working as a senior HR staff member preferably in

a humanitarian/recovery context. Experience managing payroll and staff benefits in a busy HR environment. Hands on

experience with HR software (HRIS). Familiarity with payroll software desirable. Computer literate with strong numerical ability/excel skills. Strong conceptual and Analytical skills with keen attention to detail. Strong communication, interpersonal and organisational skills. Good cultural awareness and sensitivity. Excellent skills in MS office programmes (MS Excel, Word, PowerPoint, database and network communication).



We are particularly looking for a positive individual with strong communication and interpersonal skills, who can build trust and confidently navigate both internally and externally at different levels, to have the ability to analyze data and trends for informed decisions and Capacity building skills.

In this position, you will join highly motivated and expert staff who are making a difference to the most vulnerable people in the world's biggest displacement crisis.


Additional Information:

Candidates are encouraged to apply early as applications will be screened as received and position will close once a suitable candidate is identified.

Contract period: Till September 30 2019 (subject to extension)

Salary/benefits: 1347 JOD (subject to social security and Income tax)

Duty station: Amman

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

B: Please enter your specific city of residency in Jordan in your application.

NRC does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). Offers of employment or job openings with requests for payment of fees are fraudulent. Victims of such scams should report them to their local law enforcement authorities for appropriate action.